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What changes when a supplier ships from overseas?

⚡ Short answer

A parcel from abroad goes through UK customs. It may face VAT or duty, it is checked against banned and restricted goods, and it can be seized. Your consumer rights may also differ, and the business will not appear on the UK company register. For legal questions about a specific product, speak to a solicitor.

Educational onlyUpdated 22 Oct 20267 sources
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Customs checks

GOV.UK says anything posted or couriered from another country goes through customs. Customs checks that it is not banned or restricted, and that the right tax and duty have been paid. The parcel or courier company takes it through customs.

Some goods cannot be brought into the UK at all, and controlled drugs are on that list. Whether a particular product is allowed is a legal question that depends on what it is and how it is presented.

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Tax and duty

You may have to pay VAT, Customs Duty or Excise Duty on goods sent to Great Britain from outside the UK.
For goods worth more than £135, VAT is paid to the delivery company, before delivery or on collection.
The carrier sends a bill saying exactly what is owed. If it is not paid, the parcel is normally held for about 3 weeks and then returned to the sender.
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Seizures

If the rules are not followed, goods can be seized by Border Force or HMRC, and the person may be fined or prosecuted. GOV.UK sets out how to ask for seized goods back or ask for a court hearing. Seized goods are destroyed or sold if nothing is done.

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Who you are dealing with

An overseas business will not be on the UK Companies House register, so you cannot check it there. Citizens Advice says your rights may be different when you buy from a company based outside the UK, and points people to the UK International Consumer Centre for help.

Whether a product counts as a medicine in the UK is decided by how it is presented and what it does, not by where it is shipped from. The MHRA sets out how that is judged.

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Getting proper advice

This page describes how the system works. It is not legal advice. For questions about importing a specific product, speak to a solicitor.

Educational information only

Educational information only. Nothing here is medical advice, dosing guidance or a recommendation to use any substance. Research peptides are not approved medicines and are not for human or animal consumption. Speak to a qualified professional and follow the law where you are.

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